+ Can I have a refund if I missed a promotion or the price of a product reduced? August 20, 2019 08:22 Updated Follow We're sorry, we are unable to honor any promotions for orders placed outside of the promotional time frame as this would be unfair to the rest of our customers. We’re so sorry for any inconvenience, and appreciate your understanding! Related articles + Can you tell me about your online security policy? + I'm charged twice. HELP! + What is Slim & Trim Shake? + I did not get the free item as advertised on the website. HELP! + What is your return & refund policy?