+ I completed my order without adding the promo code. HELP! October 01, 2019 06:47 Updated Follow Don't worry, please contact our support team for assistance! Keep in mind that promo codes cannot be combined, nor they can be used during promotions as well, so double check the fine print when a promotion is live to be sure! Related articles + My promo code is not working. HELP! + How can I cancel my subscription? + I accidentally subscribed, as I meant to get the product as a one time purchase. Can I cancel the subscription? + What are your shipping costs/rates? + I did not get the Free 10 Day Nutri-Guide. HELP!