SKINNYMINT FREQUENTLY ASKED QUESTIONS

ORDER ISSUES

• + I entered the wrong email address. HELP!
• + Can I modify my order after I've placed it? HELP!
• + Can I cancel my order after I've placed it? HELP!
• There are missing product(s) in my order. HELP!
• + I received a damaged/faulty product. HELP!
• + I received the wrong order. HELP!

PRODUCTS

SUBSCRIPTION

• + How do I login to my account?
• + What are the products that I can subscribe?
• + How do I subscribe to the products?
• + How is my subscription shipped to me?
• + When will my subscription be sent to me?
• + Can I change my shipping address?

DELIVERY

PAYMENT

RETURNS & REFUNDS

• + What is your return & refund policy?
• + I bought SkinnyMint from Amazon. Can I return them?
• + Do you refund shipping cost if I return something?
• + My refund is incorrect. HELP!
• + My tracking status is marked as undeliverable. HELP!
• + What happens if my package is returned?